Shipping, Packaging & Delivery
We ship anywhere in the United States via UPS.
(We do not offer local pickup at this time)
Your order is packed in an insulated liner along with non-toxic dry ice to ensure your food arrives chilled and fresh.
Your food will arrive at your doorsteps 1-2 days after shipment depending on your location.
We ship only on Mondays and Tuesdays, delivery days are on Wednesdays/Thursdays.
The order cut-off is on Thursdays. Please look at the top banner for shipping dates.
Once your order ships, you will receive an email with the tracking details and another email again once your order has been delivered.
The kitchen operates on a rotating schedule (On 3-4 Weeks, Off 1 week).
Please see the banner at the top of the page for the current shipping schedule.
Order deadline is every week on Thursday.
Orders received by 11:59pmEST on Thursday will ship on Monday or Tuesday.
In other words, Thursday at 11:59pmEST is the cutoff for shipment on Monday & Tuesday.
Orders received after this time will not ship on the immediate Monday but the following Monday.
Please see the examples below and if you still have questions, please feel free to reach out
Example 1: If you order on Thursday the 5th by 11:59pmEST, your order will ship on Monday, the 9th, or Tuesday the 10th.
Example 2: If you order on Friday the 6th, your order will ship on Monday the 16th or Tuesday the 17th.
Example 3: If you order on Saturday the 7th or Sunday the 8th, your order DOES NOT ship on Monday, the 9th. It will ship on Monday, the 16th, or Tuesday the 17th.